Solutions & Products

Platforms we build and operate.

From AI-powered customer support to cooler asset management, ITROOS builds software products designed around real business problems. Proven in production, deployable on your timeline.

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Conversational AI for enterprise support

AI-Based Chatbot

Chatbot is an intuitive new channel for customers to interact. ITROOS AI Chatbot uses deep learning, machine learning, and natural language processing (NLP) to better understand intent and provide near-human communication.

Used by FMCG, financial services, and HR teams

Key Features

Conversational Maturity with multi-language NLP
Omni-channel: web, Facebook Messenger, Telegram, Slack
Emotionally Intelligent: detects sentiment and tone
Autonomous Reasoning without human intervention
Robust User Profiles and audience segmentation
CRM Integration for complaint logging
Appointment Booking and meeting scheduling
24/7 availability with live agent escalation
One-click customer connect

ITROOS CRM

ITROOS CRM & Call Center is a cloud-based solution providing a unified system to connect with customers while easily tracking and managing customer information, complaints, and agent performance.

Deployed at call centres across Pakistan

Key Features

Interactive Voice Response (IVR)
Inbound & Outbound Call Management
Queue Management and routing
Automatic Call Logging
Call Monitoring and recording
Customer Loyalty management
Auto Escalation workflows
Dashboard and Reports
It's not sold if it's not cold

Cooler Lifecycle Management

Pakistan's leading cooler lifecycle management solution, helping FMCG companies cut cooler maintenance costs, prevent theft, and optimize asset utilization through IoT-driven tracking and digital contract management.

Coca-Cola İçecek, Haidri Beverages (PepsiCo)

Key Features

Geo-based cooler tagging on Google Maps
Offline mobile app with sync on connectivity
Digital contract signing (e-Contract)
Maintenance scheduling and work order management
Route management for high productivity
Damage and theft reporting with photo evidence
Inventory control and allocation tracking
Dashboard reporting and analytics
Change the rules. Change the tools. Change the education.

EdTech Solutions

Comprehensive EdTech ecosystem covering school ERP, blended learning, smart classrooms, and content solutions, helping institutions in Pakistan and emerging markets digitize education delivery.

Multiple institutes, students, and parents across Pakistan

Key Features

School ERP: academics, finance, and administration
Biometric and IoT integration
Blended Learning Software & Hardware
Smart Classroom solutions
Self-Organised Learning (SOLE)
Student, Parent, and Teacher mobile apps
Banking the Unbanked programs
Edtech Innovation Funding partnerships
Create contextually rich mobile experiences

iBeacon Solutions

Complete A-Z iBeacon solutions for creating and deploying proximity-based experiences, driving footfall, enabling micro-location targeting, and delivering contextual customer engagement across retail, hospitality, and events.

Retail, hospitality, museums, and events

Key Features

Proximity-based push notifications
Micro-location customer targeting
Compatible with Apple iOS and Android
White-label platform with custom branding
Visitor pattern analytics and reporting
Rapid deployment: no coding required
Integration with existing mobile apps
Real-time data dashboard
Built around your workflows

Enterprise Solutions

Custom enterprise applications designed and built around your specific business processes, ERP integrations, internal portals, workflow automation, and digital tools that scale with your organization.

Multi-national FMCGs, financial institutions, and enterprises

Key Features

Custom business application development
ERP integration and middleware
Internal portals and intranets
Legacy system modernization
API development and system integration
Scalable cloud-native architecture
Role-based access and security
Ongoing support and enhancement
Native and cross-platform, concept to deployment

Mobile Apps

End-to-end mobile application development for iOS and Android, from UX design and architecture through development, testing, and app store deployment, with post-launch support.

Consumer apps, field force tools, and B2B mobile platforms

Key Features

Native iOS (Swift) and Android (Kotlin) development
Cross-platform React Native development
UX/UI design and prototyping
Backend API and cloud integration
Offline functionality and sync
Push notifications and engagement
App Store and Play Store submission
Post-launch analytics and maintenance

Trusted by leading organizations

across Pakistan and beyond

HBL
Allied Bank
7Up
iTelaSoft
FFBL
Eighteen
Zakheera
Chemonics
Mobiserve
She Means Work
Syngenta
Fatima Group
Neelum Group
ESV
Sherpa Markets
Servis
Coca-Cola
Nature Conservancy Canada
Haidri Beverages

Redefine your operations. Let's build together.

Whether you need to secure your infrastructure, transform your processes, or scale a remote team, the conversation starts here.